(Senior) Community Program Manager

Markets

Berlin

Hello, we are AMBOSS, and we are driven by the idea of improving medical care for people around the world and to build a future where medical students and professionals have access to the information they need at their fingertips.

As the AMBOSSador Community Program Manager for International Markets, you will drive the success of the program and engagement of the ambassador community in all our markets outside of the US and the DACH region. You will own the channel and be responsible for its commercial success, working closely with the different regions to localize and optimize it.


What you will do:

  • Drive outreach to grow our ambassador community around the world.
  • Maintain and optimize application and onboarding processes.
  • Nurture and engage our community of university ambassadors in different regions through tone of voice in collaboration with content team.
  • Create, own and maintain the community program playbook and ensure knowledge and best practices are documented and shared cross-functionally.
  • Consult and support key initiatives with regional teams.
  • Oversee the ambassador funnel and lifecycle, and track health metrics including the business impact of the program.


What you will bring:

  • 4+ years of experience in a community management or program management role.
  • Comfortable with processes and workflows in CRM tools such as Hubspot.
  • Ability to structure and document knowledge.
  • People-oriented and a passion for growing communities.
  • Strong analytical skills.
  • Fluent/native in English, other languages like Spanish and Arabic are a plus.


Why AMBOSS:

AMBOSS is a powerful learning and clinical decision support tool striving to empower physicians across the globe to provide the best possible care. Since our launch in 2012, we've used cutting-edge technology to revolutionize the way physicians and trainees acquire and apply the latest in scientific knowledge, thereby benefiting patients everywhere.

By 2017, we transformed the learning experience for 95% of the German market and launched our international platform. In 2019, our hard work secured €30M in Series B funding to expand our products and their reach. Today, we continue to find new ways to innovate and establish ourselves to make a global impact. After being named a Top 10 Health & Science company to watch in 2021 by Business Punk, it is clear that we are not the only ones who are excited about the future of AMBOSS.


The AMBOSS Prescription

  • Set your own biological clock: Make use of our flextime and home office options.
  • Keep the hemoglobin flowing: Enjoy our fitness and wellness program with a subsidized gym membership or Fitbit.
  • Get some well-deserved rest: Enjoy 30 paid vacation days as standard, increasing with tenure every 2 years, plus an individual purpose day and a company-wide day off each year.
  • Keep those synapses firing with an individual learning budget to invest in your personal development.
  • No risk of high cholesterol here! Our in-house chef prepares healthy, delicious menus for breakfast and lunch every day (with both carnivore and veggie options). The office is always full of fruit and snacks, and you can even take your barista skills to the next level with our amazing Italian espresso machine
  • Your doctor recommends time off your feet? Our mobility perks have you covered with a subsidized yearly public transportation card. Or, prefer a little extra exercise? Then choose a subsidized bike instead!
  • Plan for your long-term financial health with our attractive corporate pension options.
  • Reduce that childcare-associated cortisol build-up: Bring your child along to our AMBOSS Daycare when your Kita is closed, or use it to bridge the gap until you find a Kita spot.
  • Need a little extra vitamin D? Enjoy a change of pace when you visit our sunny office in Cagliari, Sardinia.


Welcome to AMBOSS

We believe it is impossible to put every type of diversity into words. We always have and always will live with the intention that every person, from every background and demographic is welcome. Whoever you are, and wherever you come from, we believe you have something to add to our mission.

Help us on our mission of empowering all doctors to provide the best possible care by sharing this job with your network.

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